About BacktoBack Printing
Enterprise print operations are the backbone of corporate workflow. Since our inception, we have dedicated our technical expertise to managing and supporting print infrastructure for retail and MNC clients.
Enterprise Engineering Infrastructure
BacktoBack Printing Solutions was founded to bridge the gap between complex office print requirements and sluggish hardware maintenance support. Today, we manage over 500+ heavy-duty MFP devices and printers across prominent IT Parks and corporate hubs.
We provide an integrated ticketing system, routine audit inspections, and comprehensive/non-comprehensive Annual Maintenance Contracts (AMC). Our operations center handles scheduling, parts sourcing, and engineer routing to ensure maximum efficiency.
[ Our SLA Framework ]
99.8% Uptime SLA
Our enterprise agreements are backed by a robust service-level framework. In the event of a device breakdown, we provide active stand-by equipment to keep your document operations flowing.
Certified Engineers
Our tech team undergoes rigorous certification programs from HP, Canon, Epson, Xerox, Kyocera, and Ricoh. We use 100% original OEM parts to guarantee printing lifespan.
Client-Centric Dispatch
We map dedicated technicians to specific corporate districts. This localization ensures our field engineers are on-site within Noida, Delhi, Gurugram in under 2 hours.
[ Clients Log ]
Trusted by Leading MNCs & IT Managers
"He provided me with a hp printer service and came to my house and did a great job. He also gave me a clear solution. I can only reach him for his kind words. But he is a bit busy."
"These people are really really good @ their service…pristine probing and cost effective solution provided to me for couple of times…Keep the good work going team…"
"My old printer has been perfectly services by mr.kumaresan sir. Very knowledgeable about the devices and polite and friendly customer handling. Good."
"The service was extraordinary, friendly, and affable. They are highly trustworthy, and the cost was very reasonable. Thank you."
"Excellent printer service and support. The team is professional, responsive, and technically knowledgeable. The issue was diagnosed and resolved efficiently"
"I was impress your work and your coordination and mainly you do difference types of services that is my easy way to my solve the the problem"
"I had a immense pleasure of satisfaction with the work done by kumaresan anna.He got that much of patients to do service. He is very spontaneous in all the aspects of services. It helps the people like me to reach him very easily."
"Excellent laptop service experience. The service was quick, professional, and efficient. The issue was identified and resolved properly, and the staff were very courteous and helpful. I am fully satisfied with the service and would definitely recommend them to others."
"Excellent service! My laptop had display frame damage and I was worried about getting it fixed properly, but the team here did an amazing job. The frame is now perfectly aligned, sturdy, and looks brand new. They were professional, explained the issue clearly, and completed the repair quickly. Highly recommend Back to Back Printing Solutions for laptop and printer repairs"